Terms & Conditions
1. THESE CONDITIONS1.1. These Conditions are the only conditions on which We, Petfood4u, sell goods. 1.2. These Conditions supersede any previous conditions between You and Us (whether oral or in writing) and also supersede any previous course of dealing or understanding between You and Us. 1.3. In these Conditions "Goods" means all goods sold by Us to You, "We/Us/Our/petfood4u" means petfood4u and "You/Your" means the person, company or other legal entity purchasing the Goods. 1.4. There is no contract between us until We accept your order. Each order is a separate contract. 2. PRICES2.1. We reserve the right to refuse orders considered economically non-viable. 2.2. VAT will be charged at the rate prevailing at the tax point date. 2.3. If You have been charged an incorrect price We reserve the right to rectify Our invoice provided only that any claim in respect of incorrect prices is brought to Our attention in writing no later than five working days from the date of purchase. 2.4. Prices are subject to alteration without notice. 2.5. All prices are applicable on date of order. 3. DELIVERY AND ACCEPTANCE3.1. Minimum order value £26 including VAT. 3.2. All delivery dates quoted or agreed by Us are estimates and are not of the essence of the contract between Us. 3.3. All Goods should be examined upon delivery at case level prior to being accepted on delivery/collection. 3.4. In the event that upon delivery You discover damaged Goods, Goods that appear to have been tampered with, short or incorrect delivery, You may return such Goods to Us on the vehicle/method in which they were delivered. Upon receipt and checking of returns a credit note will be issued. 3.5. Goods delivered which are past their "sell by", "best before", "use by" or similar date must also be dealt with in accordance with sub-clause 3.4 or 3.7 as the case may be. 3.6. In the event of non-arrival of the Goods or if You learn that they have been lost or destroyed in transit, notice from You of this must be received by Us as set out in sub-clause 3.4. above, such notice to be given at the latest the working day after delivery was due. 3.7. In the event that subsequent to the above You discover any further damaged Goods, Goods that appear to have been tampered with, short or incorrect delivery, You must notify Us by phone within one working day of the delivery, setting out full details of damage, apparent tampering, short or incorrect delivery, by way of product description and code. Credit will only be considered by Us where these terms are complied with in full. If notification is not received within one working day of the delivery then the Goods shall be deemed to have been properly delivered and accepted.4. PAYMENT4.1. Unless credit or cheque payment terms have been specifically agreed in writing net cash payment is due on ordering. Where a petfood4u employee accepts any payment an official petfood4u receipt will be issued. No claims will be accepted for such payments unless supported by an official petfood4u Receipt. Other payments are in accordance with the specific credit terms agreement. Time of payment is of the essence. 4.2. If at any time any invoices are overdue then all unpaid balances owing to Us from You shall become immediately due and payable. 4.3. All cheques must be made payable to petfood4u and crossed "not negotiable - account payee only". We cannot accept responsibility for lost remittances. 4.4 Overdue invoices shall carry interest at the rate of 2% per month compound. 4.5. We reserve the right to withdraw any credit facilities and suspend deliveries if circumstances arise which in Our view oblige Us to do so. 5. OPEN DATE MARKETING5.1. No Goods are offered on a sale or return basis. Our representatives are not authorised to accept orders on a sale or return basis. 5.2. Nothing in these Conditions shall exclude or limit any liability We may have under the Consumer Protection Act 1987. 5.3. All Goods are warranted by Us on delivery to comply with all relevant UK food law from time to time in force. No warranty is given that the Goods comply with food and other relevant legislation or do not infringe third party rights outside the UK. We warrant the Goods are sold with good title and comply with Our description and specification of them. 5.4. Save as set out between sub-clauses 10.1-10.4 inclusive, all conditions, warranties, guarantees and representations (both innocent and negligent) whether Express or implied by law custom or trade or otherwise are excluded. 5.5. Our liability to You under or in any way related to the sale and purchase of goods or otherwise whether involving Our negligence or not shall only extend to giving an appropriate credit for or repayment of the price paid by You for defective goods. 5.6. Nothing in these conditions shall affect Your duty to mitigate Your losses. Save as set out above We shall not have any liability whatsoever to You under or if any way related to the sale and purchase of the Goods or otherwise (whether in contract, tort (including without limitation negligence) or by way of statutory duty) for any claims, loss or damage of any nature whatsoever including without limitation consequential losses of any nature whatsoever. 6. FORCE MAJEURE6.1. Notwithstanding any other condition We shall have no liability whatsoever under or in any way related to the sale and purchase of the Goods or otherwise (whether in contract, tort (including without limitation negligence) or by way of statutory duty) for any failure to fulfil any obligation hereunder if and to the extent that such fulfilment is prevented by circumstances beyond Our reasonable control. 7. RIGHT OF CANCELLATION AND RETURNS POLICY7.1. As our valued customer you have the unconditional right to cancel your contract within 14 days of delivery, without being obliged to state any reasons. To comply with this time limit, all you need to do is to either return the goods bought online or send a return request within the 14-day period by e-mail, telephone. 8. LAW8.1. These Conditions shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the English courts. |
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